Compuprint 4247 Serial Matrix PrintersCompuprint 4247 Model L03 Printer:User's GuideMAN10295.00.00
Safety precautionsNever remove any printer cover except to install a printer accessory as expressly describedin this manual.The following areas of the
Table 15. Fanfold Paper (continued)Paper Criteria CharacteristicsContinuous FormsFront Push, Rear PushMultiple Part Maximum parts(Original + Copies)1
3. Open the Push tractors cover turning it upwards and lay it on the top of theprinter.4. Unlock the sprockets of the Front1 left tractor by moving th
5. Space the paper guides along the tractor bar. Open the left and right sprocketcovers.6. Hold the fanfold paper in front of the sprockets and insert
7. Unlock the right tractor by moving the sprocket lever up.8. Insert the paper on the right sprocket pins and close the right sprocket cover.9. Match
123456789HC0UG055Figure 41. Matching the left sprocket for the first printing position92 User's Guide
10. Adjust the right sprocket gently to remove slack from the paper.Make sure the paper is not taut.11. Lock the left and right sprockets moving the l
The paper must be loaded as shown in Figure 44.Figure 44. Correctly Loaded Paper94 User's Guide
Printing a Configuration Sheetrecommends that you now print your printer configuration defaults. Save thisprintout for future reference. You can creat
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Chapter 5. Printer Maintenance and TroubleshootingCleaning the PrinterCAUTION:<2-22> Carefully follow all cleaning instructions, using only the
Electrical safety and portable power strip receptaclesExtension cordsDANGERDANGER<1-1> Do not use an extension power-cord.The customer must supp
HC0UG094Figure 45. Sliding the ribbon guide out of the print head.98 User's Guide
4. Remove the used ribbon cartridge by lifting it up.Now, you are ready to insert the new ribbon cartridge. See “Installing the RibbonCartridge” on pa
Error HandlingWhen an error condition occurs:v The printer is disabledv The first message on the display indicates the error, while the second message
Messages Indication SolutionRIBBON BLOCKEDCHECK RIBBONThe ribbon of thecartridge is blockedCheck that the ribbon is correctly inserted. Turn the tensi
Forms problemsCauses are listed for each problem in order of priority.Problem: Forms buckle, twist, jam, or tractor holes tear1. The right tractor is
Solution: Check for obstructions to the forms path (cables, cords, or otheritems). If you find an obstruction, remove or relocate it.3. The forms do n
4. The forms contain excessive moisture.Solution: Store the forms in a cool, dry place before using them or leave in theprinter for 24 hours.Note: For
2. The Automatic Gap Adjustment (AGA) setting for the paper source you areusing needs to be increased. Paper must be loaded for this adjustment to bee
Clearing Forms JamsUse the following procedure to clear forms jams from the printer.1. Open the top cover.2. Tear off the forms at perforations before
c. Rotate the paper bail assembly toward the back of the printer, closing it asfar as it will go.d. Reinstall the ribbon cartridge.9. Reload the forms
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Appendix A. OptionsThe Front2 Push TractorThis tractor allows the handling of a second fanfold paper.Installing the Front2 Push TractorThis second pus
2. Push the Front2 tractor until it is fully engaged.3. Insert the connector cable in the electrical connector located in the lower pushtractor.HC0UG0
4. Rotate the Front2 push tractor onto the Front1 push tractor.Removing the Front2 Push TractorIf you need to remove the upper push tractor, turn the
Loading Paper Using the Front2 Push Tractor (option)1. To select the Front2 push tractor paper path press the PATH key until thedisplay shows:LOAD FRO
3. Unlock the left tractor by moving the sprocket lever down.4. Space the paper guides along the tractor bar. Open the sprocket covers of theleft and
6. Unlock the right tractor by moving the sprocket lever up.7. Insert the paper on the right sprocket pins and close the sprocket cover.8. Position th
9. Adjust gently the right sprocket to remove slack from the paper.Appendix A. Options 115
10. Lock the Front2 tractor sprockets by moving the left sprocket lever up and theright sprocket lever down..11. Close the Push tractors cover.12. Pre
Loading Paper Using the Front1 Push Tractor when the Front2Push Tractor (Option) is InstalledWhen the Front2 push tractor option is installed and you
Chapter 1. Getting to Know Your PrinterThe 4247 L03 has the following features:v 24 Needle Print Headv 136 columns @ 10 cpiv Draft printing at 720 cps
4. When the fanfold paper has been loaded on the Front1 push tractor, repositionthe Front2 push tractor in its initial position before closing the Pus
The Printer StandUse the printer stand option for a large quantity and dual fanfold paper handling.Figure 65. Three Level Floor StandAppendix A. Optio
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Appendix B. Printer SpecificationsTable 16. Printing CharacteristicsPrint HeadMatrix 24 pins - 0.25 mmPrint Head Life 700 mil characters (draft)Print
Line length (number of characters)10 cpi 136 17.1 cpi 23312 cpi 163 20 cpi 27215 cpi 204 24 cpi 326Vertical Spacing6, 8, 12 lpi3, 4, 6, 8, 12 lines/30
ANSI Character Sets USA (CP437), Greek (CP437-G), Multilingual (CP850),Greek (CP851), Eastern Europe (CP852), Turkish(CP853), Cyrillic (CP855), Euro P
Table 17. Paper Handling (continued)Fanfold Width: 76.2 to 431.8 mm (3 to 17 inches)Copies: 1 original + 7 copies(Chemical)1 original + 5 copies(Carbo
Note: All measurements made in conformance with ISO 7079 and declared inconformance with ISO 9296.Environment ConditionsStorage and Transit Conditions
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Notices Thanks for choosing the 4247 printer. Your printer is a reliable working equipment that will be very useful in your daily job. Our printer
Unpacking Your PrinterThe following items are included in the box:Contact your point of purchase seller if any items are missing.The Controller Board
European Union (EU) Conformity Statement Compuprint srl declares that this product is in compliance with the essential requirements and other relevan
MAN10295.00.00 Printed in Italy MAN10295.00.00
Printer PartsFigure 1. 4247 Printer: Front and Rear ViewsChapter 1. Getting to Know Your Printer 3
4 User's Guide
Chapter 2. Setting Up Your PrinterThis section contains instructions for setting up your printer.Choosing a Suitable LocationCAUTION:The 4247 printer
Printer AssemblyThis sections describes how to assemble the printer.Removing the Shipment LocksOpen all the printer covers and make sure that you remo
Installing the Ribbon Cartridge1. Find the ribbon cartridge among the accessories.2. Open the top cover using the small handles on either side of the
Before using this information and the product it supports, read the information in “Notices” on page 127. First ed
3. Slide the print head to the center of the printer. Before installing the ribboncartridge turn the ribbon-winding knob in the arrow direction (locat
5. Slide and insert the ribbon guide between the print head and the ribbon guidemask holding it perpendicular to the print head.Make sure that the rib
If the used ribbon cartridge needs to be replaced, see “Replacing the RibbonCartridge” on page 97.10 User's Guide
Installing the Controller BoardThe 4247 printer arrived with the Controller Board that you ordered.You must install the Controller Board (received wit
3. Use the information under “Handling the Controller Board” on page 11 as youremove the Controller Board from its shipping box and from the protectiv
4. Align the left and right sides of the Controller Board with the guides in theprinter and slide it into the slot.5. Gently push the Controller Board
Host Computer ConnectionThis printer can be connected to your host computer with the interfaces availableon the Controller Board you have found in the
Power ConnectionDANGER<1-11> Your country may require an approved power cord and plug.Ensure that you have the correct power cord and plug. Use
3. Insert the power cable plug into the printer connector and the other powercable end into a convenient outlet.12HC0UG020Figure 15. Inserting the pow
4. If you need to turn the printer on, press the power switch in the I position(ON).Attention: If, for any reason, the Controller Board was not correc
ContentsFigures ...vTables ...viiSafety and environmental notices . . . ixSafety notices ...ixDanger hazard level .
Selecting the Display LanguageThe display messages for this printer can be displayed in eleven differentlanguages (the default language is English). T
Chapter 3. Configuring the PrinterOperator Panel PresentationThe operator panel enables you to perform many of the printer functions includingpaper pa
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where:OFF LINEON LINEIndicates the printer status.M1, M2, M3, M4 Indicate which of the four User Macros is currently used.v When there is no paper loa
COVER OPENCLOSE COVERWhen the printer cover is not closed correctly, the buzzersounds and the display shows alternately these two messages.Close the p
For the error messages see “Error Handling” on page 100 later in this manual.Chapter 3. Configuring the Printer 23
IndicatorsON LINELit when the printer can receive and print data (printer online).Blinks when there is data in the buffer and the printer is offline.U
Function KeysPressing the function keys it is possible to activate the functions indicated by theword or symbol signed near the key. Each key may have
PROGRAM KeyTable 2. PROGRAM KeyPROGRAM NormalFunctionEnables the printer setups as follows:v Pressing this key while powering on the printer, thePower
LOAD/FF KeyTable 6. LOAD/FF KeyLOAD/FF NormalFunctionExecutes a Form Feed (FF): when paper is loaded into theprinter, it advances to the following pag
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Key CombinationsTable 10. PATH/PARK KeyONLINE + MACRO +ALTERNATENormalFunctionLock or unlock the access to the printersetups. See later “How to Lock/U
Printer SetupsThe main printer setup parameters can be selected via the operator panel. Thesetup parameters are divided into two printer setups, the P
Power-On ConfigurationThe default values of the various functions are indicated in bold.Entering the Power-On Configuration1. Make sure that the print
v Bar code printing directionv Graphics printing speedv Paper path at power on,v Language of the display messagesv Tear-off position adjustmentPRINT O
Emulation OptionsThis setup defines the available options according to the selected emulation and isstructured as follows:Parall. InterfaceHC0UG031IBM
Setting the Emulation OptionsTable 11. Printer EmulationsPRINT OUT? NO EMULATIONEMULATION EPSON LQ orIBM XL24 orPARALL INTERFACE IBM XL24AGM orIBM 239
EPSON National Character sets:CHAR. SET CS2NATION CP437 orNATION ... orNATION LATIN A1 orAUTO CR YESThe following national character sets are availabl
CR Code Behavior:NATION xxxAUTOCRNO orAUTO CR YES orAUTOLFNOAUTO CRNONo automatic carriage return is performed after a LF, VT or ESCJ code.Default val
BAR CODE Commands:20 CPI IBM or AUTO LFNATIVE orALTER orEMULULATIONNATIVE Barcode is activated in Native mode.ALTER Barcode is activated in ANSI mode.
ANSI National Sets:CH.TAB.. CODE437NATION USA orNATION ... orNATION CYRILLIC orRIS ENABLE YESThe following national sets are available:USA GERMANYFRAN
Figures1. 4247 Printer: Front and Rear Views ...32. Printer Dimensions ...53. Removing the Shipment Locks from the Printer 64. The Operator P
Auto Carriage Return:SI/SO CTL NOAUTO CR YES orAUTOCRNO orPRIME ON DEL NOIf the printer receives a command (LF) from the host to perform a line feed,
This setting defines the vertical expansion from the baseline up (YES) or from thetop line down (NO).Chapter 3. Configuring the Printer 39
ALT Graphics:EXPAND UP YESALT GRAPHICS YES orALT GRAPHICS NO or8 BIT CTRL NOIf NO is selected, the 6-bit graphics horizontal densities are multiplies
Superscript/Subscript Character Enable:ENQ CODE NOS/SUB SCRIPT YES orS/SUB SCRIPT NO orESC+CTR CODE NOThe printer will (YES) or will not (NO) respond
selection.42 User's Guide
Automatic Wrap:DOUBLE LF NOAUTO WRAP YES orAUTO WRAP NO orCLEAR MARGIN YESIf the printer receives printable data from the host, and such data exceeds
NONEThe print head remains in the vertical and horizontal position active at thecompletion of printing of the selected symbol.44 User's Guide
Barcode Guard Bar Enable:BACKUP NONEGUARD BAR YES orGUARD BAR NO orCHAR SET CS2The printer will (YES) or will not (NO) include left, right and center
LAN Only the Ethernet LAN Interface is active. Hot Portis not operative.46 User's Guide
Parallel InterfaceThis setup defines the use of the parallel interface and is structured according tothe interface specific parameters.…LAN InterfaceH
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Setting the Parallel Interface ParametersTable 12. Interface TypeEMUL. OPTIONS PARALL INTERFACEPARALL INTERFACE 1284 BIDIR. I/F orCX. PARALLEL I/F orS
Input Buffer Size:DATA BITS 8INP. BUFFER 256 orINP. BUFFER 2K orINP. BUFFER 12K orINP. BUFFER 32K orINP. BUFFER 64K orINP. BUFFER 128K orPARALL. INTER
Setting the Serial Interface ParametersTable 13. Interface TypePARALL INTERFACE SERIAL INTERFACESERIAL INTERFACE SERIAL I/F NO or ft)SERIAL I/F 232FUN
Parity Check:DATA BITS 8PARITY NONE orPARITY ODD orPARITY EVEN orPARITY MARK orPARITY SPACE orHANDSHAKE DTRPARITYNONEData does not have a parity bit,
Input Buffer Size:CONNECTION LOCALINP. BUFFER256 orINP. BUFFER 2K orINP. BUFFER12KINP. BUFFER32KorINP. BUFFER64K orINP. BUFFER128K orSERIAL INTERFACES
LAN InterfaceThe following LAN interface functions will display only if the Ethernet 10/100 BaseTLAN Mbit interface board is installed in the printer.
Init IP Address:IP ASSIGN FIXEDINIT IP ADDRESS 000.000.000.000 orINIT IP ADDRESS ... orINIT IP ADDRESS 255.255.255.255 orINIT NET MASK 255.255.254.000
Init Host Name:DEF. GATEWAY ID 000.000.000.000INIT HOST NAME ... orPROGRAM keyINIT WORKGROUPThe host is identified by a name. This functio
Mail Server Address:This item is displayed only if the SMTP ENABL. function is selected in YES.SMTP ENABL. YESMAIL SERV.ADDRES 000.000.000.000orMAIL S
FunctionsThis item groups various printer functions, with which you can configure theprinter.FunctionsBuzzer YesBuzzer NoSequence ...Sequence NoneBar
Tables1. ON LINE Key...252. PROGRAM Key ...263. MACRO Key ...264. FONT Key ...265.LFKey...266. LOAD/FF
Setting the Functions Group ItemsEnable/Disable the Buzzer:SERIAL INTERFACEorLAN INTERFACE FUNCTIONSFUNCTIONS BUZZER YES orBUZZER NO orBACK TO MFG. NO
Text Print Direction:BAR CODE 120DPITEXT DIRECT BI orTEXT DIRECT UNI orGRAPH DIRECT BISelects the print direction for text: bidirectional or unidirect
Paper Path at Power-On:GRAPH H.S. YESP. ON PATH MACRO orP. ON PATH LAST orMENU ENGLISHP. ON PATHMACROThe paper path at power-on is the one from the de
Adjusting the Tear-Off Position:MENU ENGLISHTEAR ADJUST: −30 orTEAR ADJUST: ... orTEAR ADJUST: +360 orBUZZER YESTEAR ADJUST:xxxThese values adjust the
Program SetupThe default values of the various functions are indicated in bold.Entering the Program SetupPress the PROGRAM key when the printer is tur
Printout of the Printer SettingsPRINT OUT? NO or PRINT OUT? YESUSER MACROPRINT OUT?NOThe setup is not printed.PRINT OUT?YESThe printer setup is printe
User Macro ParametersNote 1: This parameter is only available with the DBCS feature installed.Figure 29. User Macro Parameters64 User's Guide
Next Macro? NoNext Macro? YesMacro -> MFG NoMacro -> MFG YesTuning: Vert 0Tuning: Vert ...Autogap 0Autogap ...Tuning: Horiz 0Tuning: Horiz ...Qu
Line Spacing:MACRO#1MACRO#1 LINE SP. 6 LPI orLINE SP. 8 LPI orLINE SP. 12 LPI orLINE SP. 3L/30MM orLINE SP. 4L/30MM orLINE SP. 6L/30MM orLINE SP. 8L/3
Top of Form:LENGTH xxTOP OF FORM 0 orTOP OF FORM ... orTOP OF FORM xxx orIGNORE F.F. NOThese items set the top of form. The values range between 0 and
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Draft Print Mode Selection:SKIPOVER 0DRAFT MODE NORM orDRAFT MODE BEST orQUALITY LQDRAFT MODENORMThe printer performs the draft printing at normal spe
Font Selection:QUALITY LQFONT Draft orFONT Courier orFONT OCR-B orFONT Gothic orFONT Prestige orFONT Present orFONT OCR-A orFONT Script orPITCH 10 CPI
Micro Dot Print Mode:PITCH 10 CPI15&24CPI MICRO or15&24CPI NORMAL orPITCH LOCK NO15&24CPI MICRO The print matrix uses8x8dots only if the h
Right Margin:LEFT MARGIN 0RIGHT MARGIN. 2 orRIGHT MARGIN. ... orRIGHT MARGIN. xxx orSLASH ZERO NOThe Right Margin is set in number of columns (dependi
Tear-Off Mode:PATH FRONT 1TEAR NORMAL orTEAR AUTOMATIC orLABEL orTEAR NO orTEAR DELAY 1TEAR NORMAL The Tear-Off Function is performed pressing the TEA
STRONGIMPACTThe impact strength of the print head is set for printing on multicopypaper.SOFT IMPACT The impact strength of the print head is set for p
Paper Perforation: This function allows to move the print head aside the paperwhen the fanfold paper perforation passes between the mylar and the prin
MANUALGAPSelecting this item, the print head must be adjusted manually.FIXED GAPxxxSelecting one of these values the printer adjusts the print head ga
Horizontal Character Tuning:AUTOGAP 0TUNING:HORIZ 0 orTUNING:HORIZ ... orTUNING:HORIZ 60 orTUNING: VERT 0These values adjust the distance between the
Selecting Another Macro:MACRO MFG NONEXT MACRO? NO or NEXT MACRO? YESCONFIG MENU NO MACRO#1To pass over to another macro, select NEXT MACRO YES. Press
Safety and environmental noticesSafety noticesThere are two levels of safety notices: Danger and Cautions.Danger hazard levelThe word Danger indicates
Storing the values:HEX DUMP NOSTORE? QUIT orSTORE? SAVE orSTORE? CURRENT orPROGEXITSTORE? QUIT This setting does not save any of the new values set. T
How to Select the Paper PathThe paper can be loaded into the printer using different paper paths. The messagesindicating the paper paths are shown onl
Adjusting the Tear-Off PositionTo check the Tear-Off Position proceed as follows:1. Check if the paper perforation matches the tear-off bar on the pri
TEARAUTOMATICIf the printer is not receiving data, the paper is moved automaticallyto the tear position.LABEL The TEAR key is disabled for the tear-of
How to Handle the Paper ParkingAccording to the setting of the TEAR item in the Program Setup, the paper parkingprocedure is performed in different wa
If TEAR NORMAL is selected:v When the paper is positioned at thefirst printable line and the paperpath is changed (changing theMacro or pressing the P
If TEAR AUTOMATIC is selected:v When the paper is positioned atthe first printable line and thepaper path is changed (changingthe Macro or pressing th
If LABEL is selected:v When the paper is positioned at thefirst printable line and the paperpath is changed (changing the Macroor pressing the PATH ke
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Chapter 4. Paper HandlingPaper PathsPaper SpecificationsIt is important to use the correct paper for obtaining the best performance. See theinformatio
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